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Questions To Ask Outlets About Purchasing Prescription Glasses

woman wearing glasses

Consumers looking for the best pair of prescription glasses will have a picture in mind for their desired product.

Drawing a link between that picture and the genuine article can be an arduous process though.

This requires the customer to ask some pertinent questions of the outlet in question.


‘Do I Need To Be In Store For The Purchase?’

Sourcing prescription glasses in 2019 by definition should be an easier exercise than it was in past generations. With the aid of digital shopping and globalisation, importing brands from overseas and interstate markets has never been more direct. However, it is always advised to ask this question about the need to be in store for a transaction. Some items will be heavily priced and it is only by physically fitting and testing the item that a sound decision can be made. Other businesses will be happy to make the specifications and ship the product direct.


‘What Are The Specifications Needed From My Optometrist?’

There will be prescription glasses sold to constituents by way of direct referral from an optometrist. Whilst the consumer will be able to make some stylistic alterations according to their tastes, this will be a direct process that ventures from the optometrists practice to the spectacles store. Yet there will be other shoppers who don’t make this specific journey and simply venture to the store in the hope they can bypass a medical appointment with some basic knowledge on hand. If that is the case, it is still important to check with the outlet about any medical specifications, otherwise they will have a testing apparatus on hand including a tonometer, autorefractor or phoropter.


‘Is There Flexible Pricing Schemes Available?’

Although outlets will have their own unique pricing policy for prescription glasses, there can be ways and means of inquiring about flexible schemes that alleviates the pressure of the purchase. This can include loyalty discounts, free shipping, paying in installment or even rebates for returning old items in very rare circumstances. In a majority of cases a constituent will have to pay full retail for their spectacles yet it is important to engage in a dialogue with these outlets and see if there are alternative solutions at hand for sizeable investments.


‘Can I Upgrade My Purchase?’

Given that prescription glasses are essentially designed for a 2-year period before being reassessed and examined again, the need to upgrade from one pair to the next is critical. The prescription details can alter significantly with deterioration in the quality of eyesight, whether that is for long or short distances respectively. If the outlet can give consumer incentives and make an upgrade like a phone plan can provide, that could be enough to sway the investment.


‘What Happens If There Is a Defect With The Product?’

There is no escaping from the fact that prescription glasses are fragile products. From the materials to the lightness in weight, it takes the smallest of accidents to completely compromise or destroy a significant investment. Before agreeing terms with the brand, it is worthwhile inquiring about a warranty, refunds and returns policy that protects the purchase. This might occur out of the control of the consumer with damage caused during delivery or simply by dropping them on the ground casually just weeks after the purchase. Put them on the spot and find out about how far they are willing to look out for the interests of the customer.

The easy approach for shoppers to take is to source prescription glasses by taking them at face value. Yet the activity of asking some open and honest questions can produce valuable information that influences key decisions with these products. If they accommodate the questions and seek clear solutions, that will be a key selling point all unto itself.


Author Since: Sep 09, 2018

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